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Zendesk - OKTA SSO SAML

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Richard Lee

Posted Jul 20, 2021

Hello 

I configured "Zendesk - OKTA SSO SAML" and it seems work with agent, admin account.

but my end-user also affected.

Please guide how not to affect "Zendesk - OKTA SSO SAML" for our end-user.

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    Dave Dyson

    Hi Richard,

    Zendesk allows you to configure Split Authentication so that end-users use a different authentication method than agents/admins – see Split authentication methods for customers and agents

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