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Versioning for countries (not languages)
Answered
Posted Jun 17, 2021
I want to have multiple versions of an article and then deliver the right version to a user based on what COUNTRY they come in from. Is there a way to set this up? FYI, not talking about language support for this - all versions would be English.
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3 comments
Michael Froeming
Hi Donna,
You can restrict your Help Center content in a few different ways with User Segments, if you're on the Guide Professional plan. While you don't have the option to filter based on IP, you could leverage Organizations or User Tags to designate what content is visible to which user.
There might be some other Javascript solutions as well, but that kind of customization isn't something that Zendesk is able to help with. We have several coding gurus here in the Community who might be able to help with that.
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Craig Duffy
Cant these be handled by Brands now?
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Dave Dyson
Brands could be an option -- you'd create a separately branded Help Center for each country.
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