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Can't find Signature Editor
Answered
Posted Sep 16, 2021
For some reason i'm not able to find the section where i can edit the Standard EMail Signature anymore.
Either i'm blind or it has been moved ? It used to be under Admin > Channels > Emails. There used to be a Tab with the Signature, but it's not there anymore. Can Someone help me out here please ?
Also, is it possible to have some Agents without an Email Signature ? Or assign different Signatures for different Agents ?
Thanks in Advance
Sven
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2 comments
Sabra
Hey Sven! You can find the Signature editor in Support under Admin > Settings > Agents. If your account has had Support settings migrated to the Admin Center, you can find the Signature editor in Admin Center under Workspaces > Agent workspace > Agent interface.
It is possible to have Agents that don't have a signature, and for Agents to have their own unique signatures. For more information about possibilities with agent signatures, I would recommend checking out these articles:
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Abhijit Arneja
Sabra While I have realized that the Signature section has moved to Admin Center, this is duplicating my signatures. If I add a new signature there, it adds both my old and new signature and I am unable to find my old signature in the settings options to edit and replace it.
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