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What's New at Zendesk: August 2021



Posted Aug 20, 2021

This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can explore two separate tracks. Each has four mini masterclasses, in-depth product demos tailored to your business, and live Q&A with Zendesk experts.

Tuesday, August 24
10:00 AM PDT | 1:00 PM EDT | 2:00 PM BRT
 
 

Track one - CX best practices

  • Choosing channels with agility
  • Improve your self-service strategy with analytics
  • Maximize agent collaboration and productivity in the hybrid workplace
  • Three ways to uplevel your internal support to enhance your employee experience

Track two - Latest product innovations

  • What’s New with messaging, self-service, and AI
  • What’s New with agent experience
  • What’s New with platform
  • What’s New with Sell

Also:

  • Keynote from our leading product experts about agility
  • Live Q&A: Ask our leading product experts your top questions and increase your Zendesk expertise
  • Partner networking: Learn how to get the most out of Zendesk from our panelists and partners in the Partner Hub

Register today!

 


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