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Improved certification and badging experience!
Posted Aug 19, 2021
Hi All!
As Zendesk continues on its journey towards becoming a $3B company, the Customer Education team is focused on increasing the impact of our global customer engagement.
We’re excited to announce certification improvements available now:
We’re excited to announce certification improvements available now:
- Easier test-taking: With our new proctoring provider (Examity), we’re delivering our exams using easy tools like GoToMeeting and Zoom. No software downloads are required!
- All-in-one registration & tracking: Registration credentials and all learning & certification achievements are now tracked in training.zendesk.com. Students can see all of their achievements in one place!
- Better badging: Our new digital badging service (Credly by Acclaim) offers a searchable talent directory, certification verification, and 1-click sharing to LinkedIn!
To experience all these improvements, go to our updated Certifications page.
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