Recent searches
No recent searches
export the 'Activity Feed' to excel file.
Answered
Posted Sep 28, 2021
Hi, I want to export the 'Activity Feed' to the excel file, how should I do it? Thanks.
0
1
Recent searches
No recent searches
Posted Sep 28, 2021
Hi, I want to export the 'Activity Feed' to the excel file, how should I do it? Thanks.
0
1 comment
Beau P.
Hello Wayne,
It is not possible to export the activity feed directly, but the majority of elements can be parsed individually and extracted.
The activity feed consists of notes, calls , emails, SMS, collaborator updates and stage changes.
Notes can be exported in a Full Account Export: https://support.zendesk.com/hc/en-us/articles/360041031994
Notes, Calls and SMS can be taken via the Rest API: https://developers.getbase.com/docs/rest/reference/account
Collaborator Changes and Stage Changes could be monitored in Firehose API: https://developers.getbase.com/docs/rest/articles/firehose/overview
Email cannot be exported presently.
Beau | Customer Advocate
Ask our Zendesk Community
0