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Click link to start call in Zendesk Talk
Answered
Posted Jul 27, 2021
Is there a way to start a call in Zendesk Talk by clicking a link in a third party app? I want to be able to click a link (i.e. https://zendesk.com/call/+1234567890) to open ZD Talk and automatically start a call.
It would be of a lot of help, since we right now have to dial manually all numbers.
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4 comments
Cheeny Aban
Hi Manuel,
As of the moment, there is no native way to set up click-to-call via Zendesk Talk. We understand your need for this functionality so I am marking this ticket as Product Feedback.
We truly value customer feedback and your voice and votes in the product feedback topics in the community help influence future Zendesk functionality.
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Sean Morrissey
This would be a great feature
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Louis Flament
Any news on this feature? It would be very useful
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James G
Unfortunately, we don't have any updates on the requested feature just yet. We encourage you to check out our updates page here - What's new in Zendesk to stay in the loop about our products.
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