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Show related Tickets- does result is shown across forms ?
Answered
Posted Feb 17, 2021
I have one query related to Show related Tickets app. Do the app show results across forms. I mean, if a subdomain have multiple forms apart from normal Ticket. And if I enable this app, will it show result across forms or only limited to respective form, where I am editing the subject.
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2 comments
Sushant Patade
As per my analysis, yes it give result across forms of same Organization.
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Juraj Jarmek
Hello Sushant,
Please note that the app will indeed show results across forms, not just one form.
Hope that helps!
Juraj - Technical Support Engineer
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