The Zendesk Product team wants to know how you currently learn about product updates and how you would like to learn about product updates, so we can improve the process.
Zendesk provides these product updates:
Please answer these questions and join in the discussion:
- Do you currently use the Release Notes and What's New?
Neither of them? One (which one)? Both?
- Are these resources useful and why?
- Is there anything missing that you’d like to see added?
- What frequency do you need to know about bug fixes?
What frequency do you need to know about new/updated features?
- Do you want bug fixes and feature updates together? Or separately?
- How do you want to be notified about product updates?
Getting in-product notifications? Subscribing to Help Center section? Other?
- Anything else?
Thank you! We appreciate your feedback to help us improve this process.
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