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Pay and have no support



Posted Aug 10, 2021

Cannot set host mapping.

Zendesk shows error DNS in use. Support page from zendesk shows only community and chatbot. It not helps.

Paid for a tool that is to manage support but it does´t offer support to the tool itself. LOL.

There is no way to contact zendesk support. No phone, no e-mail, no chat (only chatbot that redirect do man pages).

And it sells like the best tool in market...


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Hi Joaquim,

Sorry to hear you're having troubles here – to contact our support team, follow the directions for Option 1 here ("Contacting Zendesk Customer Support from within your account"): Contacting Zendesk Customer Support

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