Feature request: Ability to bulk delete tags even from Closed tickets

2 Comments

  • Official comment
    Gaurav Parbat
    Zendesk Product Manager

    Hi Aileen,

    We are considering modifying closed tickets and overhauling the tags management UI. Thanks for sharing your input. We have taken this feature request into consideration for our 2022 plan.

    Thanks,
    Gaurav Parbat

  • Rudolph Beaton

    +100 to this! There needs to an out-of-the-box solution for mass deleting Closed tickets. Forcing us to use scripts or API calls is not user friendly for this task.

    0

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