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Multi-select Fields in Views



Posted Jun 08, 2021

I would *love* to be able to use multi-select in views. While you can sort of workaround this with a complicated system of checkboxes that check themselves based on the values, it would be really nice to be able to just have a column with the values, and be able to sort it. Even if some features like "order" won't play nicely with multiple selections, it would greatly increase the functionality and usability of multi-select fields. 


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10 comments

Official

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Salvador Vazquez

Zendesk Product Manager

Hey CJ, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

 

This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 

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Hi @..., I totally agree and find it very frustrating this is not already an option. How exactly were you able to create the workaround? Would love to use your method until this issue is fixed. 

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This is so needed!
Not sure why this is not picked up yet.

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I am trying so many workarounds. The combination of only being able to add 10 columns to a view and that multiselect fields can not be shown is making it impossible for me to give useful views to the operations team.

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I am at a loss as to why this doesn't exist!

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Dan R.

Zendesk LuminaryCommunity Moderator

This request came in from an internal project stakeholder, unfortunately, we can't meet the need with the current state of Views. +1 to CJ's request. 

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+10 on needing this.  As it stands I need to build and maintain a separate field to meet our needs.

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Continuing to upvote the need for this!

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+1 huge need for this!

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This is a HUGE need and am blown away by how this is not an option already. If use-case information is needed to push this into priority of the backlog, I am happy to work with the team to provide use-case examples. However, this is also such an obvious and dynamic need - I'm not sure why use case information would be needed. When any workflow has the need for a multi-select option, the necessity to also be able to view, sort, filter, and or group what you are looking at by that information is equally important - regardless of specific organization field contents.

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