New agent workspace, save reply re-sizing

3 Comments

  • Andreas Schuster

    Hi @...

    Looks like Zendesk did not implement this feature you expect from the new workspace.
    Did you already try a tool like Tampermonkey to fix it yourself?

    Best,

    1
  • Tommy (Anatolii Binkovskyi)

    Yes, I see no reason for it to not save. I have a lot of complaints from agents. Hope, Zendesk will look into this feature request 

    0
  • Simon

    Plus one for this feature. I'd also like to see the text/reply box expand as the user continues typing rather than having to stop and resize as more text is added.

    1

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