We need a divider line between ticket comments.
Before we applied the agent workspace, there were dividing lines between messages.
However, after applying it, there is no dividing line, making it difficult to visually identify the boundaries of the message.
Please add a divider line as before or add a method to distinguish each message.
Hello jihoon lee,
Thanks for providing feedback. As we work on redesigning the reading and writing experience, your feedback is very valuable. I'm looking to meet with you 1:1 or in a group to get feedback on the new designs.
Please do not post your personal information when responding to this request, but please let us know if you're open to meeting 1:1 or in a group setting to provide feedback on a few new designs. Thanks! Once we hear back from you, we'll coordinate time with you and send a calendar invite for a 30-minute session.
There is actually a feedback post regarding this if you want to upvote! https://support.zendesk.com/hc/en-us/community/posts/4408860699034-Agent-Workspace-conversation-line-breaks-color-coded-replies
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