We need a divider line between ticket comments.


  • Official comment
    Amisha Sharma
    Zendesk Product Manager

    Hello jihoon lee,

    Thanks for providing feedback. As we work on redesigning the reading and writing experience, your feedback is very valuable. I'm looking to meet with you 1:1 or in a group to get feedback on the new designs.

    Please do not post your personal information when responding to this request, but please let us know if you're open to meeting 1:1 or in a group setting to provide feedback on a few new designs. Thanks! Once we hear back from you, we'll coordinate time with you and send a calendar invite for a 30-minute session. 

  • Sydney Neubauer

    There is actually a feedback post regarding this if you want to upvote! https://support.zendesk.com/hc/en-us/community/posts/4408860699034-Agent-Workspace-conversation-line-breaks-color-coded-replies


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