Customer Satisfaction info now requires a service upgrade


  • Official comment
    Eugene Orman
    Zendesk Product Manager

    Hi @...

    We had an issue that resulted in the Satisfaction tab disappearing from the Reporting section. The issue is fixed and the Satisfaction tab should be available as normal. Our apologies for the confusion and inconvenience this issue had caused.

  • Beth R.

    Feeling the same thing on another issue. :( 

  • Lorin Rivers

    Oh good, that would have been a major misstep



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