Ability to restrict/hide "share" zendesk ticket field to certain groups

1900299292744 I'd like to see it restricted based on organization. For example, we want to share tickets of only one organization and I don't want my agents to be able to share any organizations tickets with the other instance. 

Alina: Oh, great feedback. Submitting for tracking. Can you tell me more about your use case? What kind of company do you work in? How would this work?

7095970824602 We use different ticket fields per department so would need to have them shown only to specific groups.

Alina: You're in luck! That's on our roadmap. First we're tackling ‘custom user fields permissions' by role. Further out, we'd like to tackle by brand, by group, etc. and across all field level type of permissions. Thanks for your feedback. Keep sending it. 

We use different ticket fields per department so would need to have them shown only to specific groups

I'd like to see it restricted based on organization. For example, we want to share tickets of only one organization and I don't want my agents to be able to share any organizations tickets with the other instance. 

Hi all, this is is something we're currently research how to implement on a role or brand level. Ideally, we can also extend this to groups as well in the future. I don't currently have a timeline to share as this is in discovery but wanted to let you know this is on our future / soon radar!

I think this is important to control outside of the Ticket Field Manager app. I would like to control who the sharedWith is displayed with. But on of our Zendesk instances is already using the app for other fields. Our instance is quite complex with over 30 groups, and over 100 ticket fields. The app works best with a simple instance setup. It gets challenging when one field should be hidden for all users and another field should be hidden from most users.

Another vote here - we need to be able to restrict ticket sharing to specific groups and roles. 

Being able to restrict ticket sharing field based on role and ticket group is important.  Additionally, being able to present specific options based on ticket conditions would be incredibly important.

I also downloaded this ticket field manager but my understanding is it either removes/hides it for everyone which is not our use case. 

We need this only one one group of agents to share with our other instance/account. We have many groups and occasionally one agent will randomly use it for some reasons and tickets and delays inevitable happen afterwards not to mention confusion. XD

I can confirm using Ticket Field Manager app and hiding the field "sharedWith" hides this field.