Right side App pane in ticket view (agent)


  • Monica

    Similarly, I'd like to set the context panel which houses the customer info, apps, and knowledge base as default expanded. Ideally, on a role level so it could be default expanded for agent levels and re-expand when they navigate to a new ticket but for some roles, they do not need the panel expanded at the start.

  • Jason Kral

    Adding to this, as this is something that we are looking to do but am not finding any options to set the context panel as open / expanded by default 



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