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HTML trouble with Zignatures app
Posted Aug 12, 2021
Hello,
I'm testing the third party app Zignatures for agent signatures.
I've some trouble the HTML Code used and the rendering (mainly with the color)
- HTML code used:
<div>
<table style="width: 250; font-family: Arial, sans-serif; font-size: 11px;">
<tbody>
<tr>
<td width="30" height="30"><img style="vertical-align: top; margin-right: 3px;" src="https://theme.zdassets.com/theme_assets/11229426/89198540fc0690d1fe5ea72369eec2678823beef.png" width="30" height="30" /></td>
<td valign="baseline"><span style="color: #333333; font-size: 12px; font-weight: bold; margin-top: 2px;">{{current_user.name}} </span></td>
</tr>
</tbody>
</table>
</div>
<div>
<div id="content" style="width: 250; font-family: Arial, sans-serif; font-size: 11px; font-variant: small-caps; margin-left: 2px; margin-top: 5px;"><span style="font-weight: bold; font-style: italic; color: #333333;">{{current_user.signature}}</span><br /><span style="font-weight: bold; font-size: 11px; color: #009966;">TEL:</span> {{current_user.phone}} <br /><span style="font-size: 11px; color: #009966;">Leuvensesteenweg 561, 1930 Zaventem</span><br /><a href="http://www.facq.be" target="_blank"><span style="color: #000000; font-variant: normal;">www.facq.be</span></a></div>
</div>
- Rendering:
- Expected rendering:
Any idea why
0
3 comments
Tipene Hughes
Hey @...,
I’ve taken a look at your code on my end — everything looks correct to me but I’m also seeing the same rendered results as you are. It might be worth taking a look at the repository for the app and raising an issue with the owner there:
https://github.com/zendesklabs/zignatures
Feel free to reach out if you have any other questions!
Tipene
0
Claire Chen
Hey Renaud Croix
Just want to check if you have any luck with the above?
Thank you!
0
Arno (EMEA Partner)
Seems like the app inserts the signature into the editor before saving, and editor not supporting the table element strips out necessary style definitions for the table. Just a guess. Tried all tricks I could find, but was not able to implement side by side elements without table and borders.
If anyone has solved this without table, I would be glad to hear about it.
1