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Integration of google chat on zendesk

Answered
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Narendra Nath Sanyal

Posted Mar 25, 2021

Hey Guys, google has started with a chat function - attaching an image to show you. Just wanted to check if this can be integrated with zendesk? would really appreciate it if you send a response to va1@apex.edu.au

Thanks

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    Juraj Jarmek

    Hello Narendra,

    Please note that Zendesk does not have a native integration for this function.

    I would recommend that you check on your own if there are any 3rd party integrations.

    I didn't see any on my own how we could integrate this, unfortunately.

    Have a great day and stay safe!

     

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    Octo

    Hi Narendra and Juraj,

    It is now possible to connect your Google Listing (Maps and Search) to Zendesk. https://www.zendesk.com/marketplace/apps/support/879708/google-business-messages-by-octochat/

    I am the creator of the application. So, please reach out if you have any questions.

    Have a great one!

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