Link from within a ticket form

I would like to be able to add an optional field where they can enter the link to my form for customers to add. Is there a way to do this?

Any news on this? I want to do the exact same thing.

Carol Fung did you find a solution?

Thanks

Seems the form doesnt support hyperlink, or is there any way to link it

Can you provide a screenshot to show what is happening so far. Try removing that random box, it shouldn't need to be there.

I was hoping to hide the link behind text.

Also, I was hoping not to have a random text box between the link and the title for the section.

It sounds to me like just the link alone would work. If markdown is not working but the link is displaying and working correctly can you just use the link? Or were you wanting some text hiding the hyperlink?

Ok, so in the customer facing title, HTML or markdown is not run, it just shows the code on the customer page.

The customer description runs the HTML, but then must convert it back to text, as it just displayed "Link text" but inspecting it showed it was just text, and markdown was not run it just displayed the markdown code, the link was clickable, so thats a basic solution, but looks bad as its both small text under a text box and I can't hide the URL behind link text.

Can you auto populate that into the text field, or just the title or description?