Creating private groups in Gather



  • Jupete Manitas
    Zendesk Customer Care

    Hi Kelsey,

    Thanks for writing in! Upon checking, creating a private group in Gather seems not available at the moment. However, the nearest restriction feature for the community is through user segments and hopefully you may consider using this feature - Applying user segments to restrict viewing access to community content.

    Thank you!

  • Bryan Hilton

    Has this changed? Does Gather now have the ability to create private groups?  We support other institutions and would like to use this group to communicate exclusively with admins of the institutions.  Thank you.

  • Brett Bowser
    Zendesk Community Manager
    Hey Bryan,
    Correct me if I'm wrong but it sounds like you're looking for the User Segments functionality. 
    I've linked the documentation that explains this in more detail but you should be able to create a user segment that's limited to specific users with a certain tag or organization.

    Let me know if this isn't what you're looking for!

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