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Helpfulness Rating for Each Post
Answered
Posted Aug 02, 2021
Is it possible to add a helpfulness rating to the bottom of community posts threads similar to how you can for help center articles?
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6
Recent searches
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Posted Aug 02, 2021
Is it possible to add a helpfulness rating to the bottom of community posts threads similar to how you can for help center articles?
0
6 comments
Trapta Singh
Hi @Micah Ballif,
Zendesk does not provide any default functionality for this. You might have to write your own feature/custom code to achieve something like this.
Thanks
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Ifra Saqlain
Hi Micah Ballif,
I tried the star rating plugin and that's working on post pages. I wanna share with you.
The steps are below to embed the plugin in my theme:
1). Add the CDN into document_head.hbs file.
Screenshot for the same
2). Go to the script.js file and copy-pats the below code at the bottom under the DOM function.
Screenshot for the same
3). Go to the community_post_page,hbs file and copy-paste the below code at anywhere you want. I added at the top of my post.
Screenshot for the same
4). Output is.
More Images:
Thanks
Team Diziana
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Ifra Saqlain
If you want to add just like the articles, follow the below steps:
1). Copy the below code and paste into your post page at the bottom.
Screenshot for the same:
2). Copy the CSS code and paste at the bottom of stylesheet.
3). See the output.
Thanks
1
Trapta Singh
Wow! The trick seems to be very helpful. It would be great to have this as a tip. +1
Thanks
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Micah B
@... Thank you so much, this is tremendously helpful! Can't wait to implement this.
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Ifra Saqlain
Micah Ballif, happy to hear, please go ahead and try hope it work for you as you want.
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