Subsection : how to select a section

1 Comments

  • Ifra Saqlain
    Community Moderator
    Most Engaged Community Member of The Year - 2021

    Hey Jules,

    See the below docs:

    Adding a subsection to a section

    • In your help center or Guide Admin, click Add in the top menu bar, then select Category.


    • Create 'Category'.
    • After that, create a 'Section'.
    • Under Hierarchy, click in the field, then select that 'Category' which you have created above.

    • Again click the dropdown and select the 'Section' then create the 'Sub Section.'


    • Under Hierarchy, click in the field, then select that 'Category'


    • After clicking, you will get the 'Section' which you have created above.
    • Select this section.
    • And if you won't see this type of hierarchy while creating the Knowledgebase then your HC doesn't support the subsections.

     

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