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Guide Article: Links in Bullet Lists are not linked
Answered
Posted Jan 18, 2021
I am publishing a new article (something I do frequently) and I noticed that hyperlinks that are in a bullet point are not linked.
I reproduced this is a brand new test article, and I noticed that older articles, which I am certain had functional hyperlinks before, are no longer linked (in bullet point items.) Links in paragraphs seem to be fine.
Is this a bug?
Thanks!
Megan
1
5
5 comments
Louise
This is happening to me too! I assumed it was our new theme, but all the 'missing' links are in bullet lists. Hopefully it's a bug Zendesk are working on.
1
Megan Ellis
I've done a little additional troubleshooting and it seems to be a problem only when I am signed in. Viewing the article while not signed in does show the links.
0
Crystal Hoover
Signing out hasn't solved the problem for me. When I use Google Chrome's incognito mode, or when I open up a different browser, the formatting on bullet points is still broken.
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Crystal Hoover
Appears to be fixed now, logged in or not! Thanks, ZenDesk!
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Megan Ellis
Yes - looks good - thanks!
0