More Microsoft Teams Zendesk integrations?

6 Comments

  • Official comment
    David Gillespie
    Zendesk Product Manager

    Hi Everyone,

    Very excited to announce the GA release of the new Microsoft Teams integration!

    To find out more about what has been released and how to install, please see our formal announcement.. The first release includes Answer Bot and a bunch of other great features.

    Thanks again for your feedback and patience whilst we've built the product.

    David Gillespie

  • Dan Cooper
    Community Moderator

    I would love to see more Zendesk integration Microsoft Teams similar to how Slack is getting some attention.  Adding my vote to this one as well. 

    3
  • David Gillespie
    Zendesk Product Manager

    Hi Chad,

    Thanks for your feedback. We're collecting feedback on the MS Teams integration at the moment so I will add this request to our backlog.

    Thanks,

    David

    1
  • Deere & Company

    @...

    Any updates on this idea?  Anything in the works? 

    0
  • John Meyer

    Teams is the primary communication app in our company and the only one that we cannot accept tickets with. We constantly reply to chats telling people to go open a ticket via email or web form. I would really, really, really love to see a way to manage this within Teams. I would love to offer feedback and use case discussions if needed.

    1
  • Kalle Windefalk

    +1

    We're in the same situation as @...

    0

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