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Prioritize Bounced Email Notification
Planned
Posted Apr 06, 2017
Hello,
I recently perused this support article about Zendesk's handling of bounced email notifications/undeliverable emails. I would like to ask that Zendesk prioritizes creation of a view, and/or agent notification when an email bounces, or the email address is undeliverable. Our organization is proactive on such matters, and we would like this feature ASAP.
Thank you,
Stephanie Smith
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121 comments
Benjamin Kirsch
Hi Jon Thorne at this first release Side Conversations will not be covered. I'll take your feedback and chat with the Side Conversations team about this. I agree, getting this feature included in Side Conversations will be important.
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