Recent searches
No recent searches
Random Satisfaction Surveys - Set Sampling Rate
Not Planned
Posted Mar 24, 2012
In our business we have a lot of end users who create many tickets and they get tired of getting the survey emails every time their ticket is closed. We had one client ask us to turn it off all together.
We still would like their feedback and though a "Random" check box, or "Send Satisfaction Surveys every _____ tickets" would be a nice feature to have
45
91
91 comments