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New to Zendesk- how do I publish knowledge base articles?

Answered


Posted Sep 07, 2021

I just suscribed to Zendesk.

As part of my package I choose Professional Guide. I want to publish knowledge base articles and I can't figure how to do this.

 


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Hi Ian,

You may have already received your answer, but I found this site to be extremely helpful when learning how to utilize the Guide application.

https://training.zendesk.com/path/self-service

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