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Read only ticket field for agents

Not Planned


Posted Nov 05, 2019

Maybe consider to create "Read Only ticket fields for agents".

 


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32 comments

Had to install the Hide Ticket Fields app by Sweethawk from marketplace to get an option to hide fields from agents.

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Hi Regina Giuliani ,

We have developed a free app called Disable Ticket Fields App which provides the ability to disable fields on a per form basis.  Please feel free to give it a try here and see if it can help out with your use case.  Feedback is welcome!

Cheers ~~

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