Recent searches
No recent searches
Read only ticket field for agents
Not Planned
Posted Nov 05, 2019
Maybe consider to create "Read Only ticket fields for agents".
41
32
Recent searches
No recent searches
Posted Nov 05, 2019
Maybe consider to create "Read Only ticket fields for agents".
41
32 comments
Lorena Emanuel
Had to install the Hide Ticket Fields app by Sweethawk from marketplace to get an option to hide fields from agents.
0
James Peterson - Eastern Logic
Hi Regina Giuliani ,
We have developed a free app called Disable Ticket Fields App which provides the ability to disable fields on a per form basis. Please feel free to give it a try here and see if it can help out with your use case. Feedback is welcome!
Cheers ~~
0