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Default Due Date Field needs more customization options

Not Planned


Posted Oct 15, 2021

Either the default Task Due Date field needs to be able to be added to all ticket types, or there needs to be a way to hide/remove the default field from tickets so it can be replaced with a custom one.


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Dane Corley

Zendesk Product Manager

Thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

We wanted to let you know that at this time we are not able to commit to building this feature. We understand this may be frustrating but wanted to ensure we closed this loop to remain transparent.

At this time we are going to close this post for comment and mark it as “not planned”. If you are interested in learning more about this and other features being built please make sure to check out and follow our Community events, What’s New Community Topic, and Zendesk Updates. Again, we apologize for our delay and appreciate you being a valuable Zendesk Community member.

 

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