Feature Request: Problem Public Comments filter down to incident tickets


  • Dave Dyson

    Thanks for the feedback, Lou!

  • Sophie Anderson

    We would also like to see this enhancement OR the ability to bulk update some or all tickets at one time.

    Related, we'd like to see a column for 'updated' in the Problem Ticket's Incident ticket view, so if we're updating customers separately we can see if we 'missed' any of there's a large list.  Currently on a problem ticket you can see all incidents but no date - this would help for 'at a glance' monitoring.


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