Feature Request: Adding a name field to your Help Center ticket form


  • Evelia Casales


    It would be great to have it without any workaround since this is a field available now on widget that must be extended on web from.

  • Daniel Renwick

    Agreed. Would love this instead of bloating up the ticket fields.

  • Paul Strauss

    Would love to be able to capture any user contact information (i.e. Phone, Name, Address) on a Help Center form and automatically have it store on the User record, rather than having to add these as custom fields and then use automation or triggers to copy them into the proper locations.


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