Feature Request: Hide ticket fields in web widget

12 Comments

  • Amy Ogborn

    Yes, please! +1

    Such a useful feature for customizing the webwidget

    1
  • Judy Huynh

     YES PLEASE, I have prefilled fields that I would like to hide! 

    1
  • Jamie Noell

    Yes, please.  We have a field that is used on multiple forms but on the widget, we need this field to be hidden.

    1
  • Anthony

    Please add this! We just signed up and I'm disappointed to see that this is not possible to do.

    0
  • Magnus Hallberg

    +1

    0
  • John Min

    Is there an update on this? 

    0
  • Ian Walker

    +1. Yes please.

    0
  • Aya

    +1 please! we want the widget to be as simple as possible but some more additional fields shown in the form.

    0
  • Preventium Health - Websays

    +1

    0
  • Krunal Parmar

    Yes please. +1

    0
  • ZENDESK SYSTEM AUTOMATION

    How are we still waiting for this!!?

    0
  • Trina Moon

    Okay, at least follow the same form conditions versus showing ALL form fields. If the field wasn't shown on the customer facing form based on conditions, it shouldn't be displayed to the customer in the portal, right? Common sense??

    0

Please sign in to leave a comment.

Powered by Zendesk