Feature Request: Hide ticket fields in web widget
Answered
Posted Jun 06, 2020
Based on https://support.zendesk.com/hc/en-us/community/posts/360043970893-Hide-ticket-fields-in-web-widget
Submitting on behalf of @... and myself.
Feature Request:
Add the ability to Hide ticket fields in web widget
Use Case:
This would allow Zendesk Admins to pass information into the Web Widget without having to display it to the End-User. This would also allow the passing of information into the Web Widget without the End-User making changes to the information.
Description/Example/Use Cases/Proof of End-Users Requesting:
https://support.zendesk.com/hc/en-us/community/posts/360043970893-Hide-ticket-fields-in-web-widget
17
20
20 comments
Krunal Parmar
Yes please. +1
0
SISTEMA
+1
0
Aya
+1 please! we want the widget to be as simple as possible but some more additional fields shown in the form.
0
Ian Walker
+1. Yes please.
0
John Min
Is there an update on this?
0
Magnus Hallberg
+1
0
Anthony
Please add this! We just signed up and I'm disappointed to see that this is not possible to do.
0
Jamie Noell
Yes, please. We have a field that is used on multiple forms but on the widget, we need this field to be hidden.
1
Judy Huynh
YES PLEASE, I have prefilled fields that I would like to hide!
1
Amy Hunt
Yes, please! +1
Such a useful feature for customizing the webwidget
1
Sign in to leave a comment.