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Show complete Organization name on User Profile (It's cut off!)



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Heather Rommel

Zendesk LuminaryThe Product Manager Whisperer - 2021Community Moderator

Posted Mar 24, 2020

Hi!

I am hoping that Zendesk will please allow the Organization names to appear in full on hover. Bonus points for allowing us to drag the bar to fit our own preferences. Here's what I mean (this occurs often as we have Organizations with very long names....)


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4 comments

Official

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James Hanley

Zendesk Product Manager

Hey folks, James here from the Zendesk Product Team

Thank you for taking the time to provide us with this feedback. I apologize for the delay on our end in providing you with a response to your feature request.

This was a problem that we looked to address in the Customer Profile Page beta, but regardless of that, I have added it to the backlog. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 

Thank you again for your feedback and for being a valuable customer with Zendesk.

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Dan Ross

Community Moderator

This is a painpoint here too, we have a lot of long org names. Please allow for adjustable org panels.

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we have the same painpoint and would be very happy to find a solution here with hovering at least

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Seriously guys? A simple tooltip hovering request for the bare minimum UX! Is that too much to ask after almost 3 years on no solution whatsoever?

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