Recent searches


No recent searches

Dynamic Content - Bulk Delete

Planned


Posted Aug 21, 2019

We recently removed 2 languages from our Help Center, and I wanted to bulk-delete the dynamic content. I'm disappointed that this functionality is not available natively. I have to open 100+ dynamic content and delete those 2 variants one by one. This is very poorly structured User Interfacing and needs a serious revammp.


12

7

7 comments

I cant believe this is still so difficult to do. It's way to painful to remove dynamic content.I select a category, delete one option and when i click yes it resets everything back to base and i have to select the category again to delete something. The only thing more tedious is searching dynamic content.

Please fix this...

2


image avatar

Rudolph

Zendesk Luminary

Zendesk, please fix this! The Dynamic Content UI has been atrocious for several years. Our team is also facing the need to delete entries, and I refuse to task anyone on my team with deleting objects 1 by 1. It's a total waste of time.

 

2


Please fix the manage of Dynamic Content.

I have to less options to filter to find the correct item. And checkboxes for multiple delete items would be very nice.

2


Agreeing here - just started to check on dynamic content and you can't work with it. Search, find, edit, delete - everything is difficult.

1


I was also looking for a bulk edit solution as we also have to remove a language from our Help Center and there was no option unfortunately.

Dynamic content can get pretty vast overtime, so please look into adding such a feature.

Could be the same one as in Guide where you can bulk update articles.

3


image avatar

Katarzyna Karpinska

Zendesk Product Manager

Hey Aswin Kannan, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 

Thank you again for your feedback and for being a valuable customer with Zendesk.

 

1


This feature would be incredibly helpful.

1


Please sign in to leave a comment.

Didn't find what you're looking for?

New post