Zendesk Chat - Android attach file issue


  • James G

    Hi Станислав,

    "We can create a new file in app-specific folder and copy data into it"

    Currently, this is the only way to send a file, our Chat Provider API requires a File object to be provided and the file to be located in the app-specific folder. This is something that we can address in the future under the new Zendesk SDK for messaging. However, we’re unlikely to change the Chat SDK v2 at this point.

    You can find information on the Zendesk SDK for messaging in this article from our knowledge base: Working with messaging in the Web SDK. 

    I hope this helped. Thank you!


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