Hide ticket fields in web widget
Answered
Posted Apr 22, 2020
Hi,
I would like to hide the email field in the web widget. I found this post: https://support.zendesk.com/hc/en-us/community/posts/360029388034-Hide-some-fields-from-the-widget-
It redirects you to this post: https://support.zendesk.com/hc/en-us/community/posts/360004395348-Hiding-system-fields-in-Web-Widget
Which I am not authorised to view. Can someone either help me with the js code, or give my access to view that post?
Thank you,
Amy
**Added 9th June: Feature Request (https://support.zendesk.com/hc/en-us/community/posts/360046753854-Feature-Request-Hide-ticket-fields-in-web-widget)**
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12 comments
Amy Hunt
Thanks Devan - I look forward to see if anyone can help me out here :)
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Devan La Spisa
Hello Amy Ogborn,
The link you shared lead to an old EAP that is no longer live, sorry for the confusion. I've gone ahead and updated that post, so it shouldn't cause any more trouble. As for your question, I'll see if our Moderator team can offer a solution. Otherwise, I'll be sure to share this in our Weekly Digest so other members of the community can share their expertise.
Best regards.
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