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Disable "Was this article helpful?" in Zendesk Guide
Answered
Posted Aug 16, 2019
I wish there was a way to disable "Was this article helpful?" upvote/downvote at the bottom of an article. The design is distracting away from the content of the page.
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4 comments
Dan Ross
Hey Desmond,
in your template for file titled article.hdbs, you might have a section that looks like this
Removing it should remove the voting interface from all articles.
If it doesn't work, please post your article.hdbs contents and ideally a link to an affected page and I can take a closer look.
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Dason Pillay
How do i hide this from the ios itself. If i were to add a display:none for the class article-votes, it does not take effect.
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Dan Ross
Hey @...
Can you link to a page you expect it to be hidden? Without a URL to test against or the code, it's difficult to help you.
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Liz W
Thanks, Dan! This worked for me.
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