Source code for formatted list in Help Center

Thanks Jessie! Understood. 

Hey Ntan!

I see what you're saying here. Unfortunately there's nothing in the interface itself that will let you change the way that looks, but it might be possible to do something custom with the CSS or JS to make it appear the way you want to your users. My expertise doesn't extend that far, I'm afraid, but we have plenty of great coders here in the Community who might be able to help.

Thanks Jessie. Yes, glad you see the issues I'm having! 

I specifically need the sub-points to appear with a letter in front. It should ideally mirror the the format in the screenshot/image I initially shared in this thread. 

Hi Ntan! I'm so sorry for the delayed response here.

The numbered list option is in the tool bar at the top of the article editor, next to the bulleted list option.

It occurs to me that sub-points are added with another number, not with a letter, like this:

Do you specifically need the sub-points to appear with a letter in front? Or will this work for you?

Hi Zendesk! I'm checking in about getting some help with this. Thank you very much!

Hi Jessie,

I think maybe I don't know how to do it for the numbered list. Can you share the support documentation on how to do this? Otherwise, maybe there's a reason it's not working for me?

Hi Ntan!

You can do this in the rich text editor, both the numbered list and the bulleted list. Is there a reason that's not working for you?

Hi Nicole, 

I am trying to create this for a Help Center Article. Thank you! 

Hey Ntan - 

Where are you trying to create this list? Is this for a Help Center Article? Within a ticket?