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Add/Edit a Footer for all Help Centre Articles

Answered


Posted Jan 27, 2016

Is it possible to add (or if there is already one, how can you edit) a footer in every Help Centre article?

We want to add a message to every article advising how to get further assistance - just a standard message that is displayed for every article without having to edit each article to insert it.


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7 comments

Hi Simon,

You can add the footer as follows:

Open the Theme Editor (regardless of the theme), and edit the Article Page.

Add the following paragraph above the article-vote div:

<div class="article-footer__c">
<p>If you want any further assistance please contact <a href="mailto:test@example.com">test@example.com</a></p>
</div>

As a practice, for any class that you define yourself, add the suffix "__c" so you can distinguish it from the native classes and add custom css to it later.

Let me know if this helps,

Tal

 


 

 

 

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Jessie Schutz

Zendesk Customer Care

Thanks for helping out with this, Tal! Great solution!

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Jennifer Rowe

Zendesk Documentation Team

Hey Tal! Nice to see you--it's been a while! Thanks for helping.

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Hi Tal

Thanks so much for taking the time to share this solution!

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Is it possible to update the footer in the email? I just need to update the verbiage that already exists. 

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Nicole Saunders

Zendesk Community Manager

Hi Farzad - 

This thread is about Help Center articles; can you clarify which email you're referring to? i.e. are you asking about the email notifications that get sent to users when someone comments on a Help Center article, or something else? 

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Hi Nicole

I was able to figure it out. It was under settings, Manage, Dynamic Content, Signature. Thank you for following up with me. 

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