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Hyperlinking Help Center Categories

Answered
image avatar

Michael Hamilton

Posted Jul 10, 2015

Hi all,

We use the Humble Squid theme for our Help Center. Within our Help Center, we currently have it broken out into 6 categories. Four of the categories contain a few sections with articles. We would like to hyperlink the other two categories to our website and also to the request form; we think our customers would benefit from having all the resources in the middle of the screen, rather than keeping the link to the request form in the upper right of the display. 

Is this possible to create the hyperlinks that I described in the Humble Squid without creating section and article content?

Or, is there another theme (i.e. Curious Wind) that allows me to embed a hyperlink on a category?

If I need to get into the HTML, has anyone done something like this before?

Thanks!

Mike

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34 comments

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    Vlad

    The Wise One - 2022Community Moderator

    Hi Emma, just to check, where you have placed the code above and did you change to ID from 888888 to your article ID? Any chance you can share your article url with me?

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    image avatar

    Emma

    I haven't placed it anywhere yet because I wasn't sure where! 

    This is the article URL: https://help.loseit.com/hc/en-us/articles/360011377794-Feature-Suggestions

    This is the code I was thinking:

    <script> 
    if(window.location.href.indexOf("360011377794") > -1) {
     window.location.replace('https://www.surveymonkey.com/r/LH6KTDC');
     }
    </script>

     

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    image avatar

    Vlad

    The Wise One - 2022Community Moderator

    Yup, the code looks good! You just need to put it in the head template (document head). try it out and let us know how it goes! 

    - edit your theme template

    - open head template

    - paste your code on the top of the head template.

     

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    image avatar

    Emma

    Ahh - perfect! Thanks for your prompt assistance, Vladan! 

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