Adding Salesforce Projects
We have salesforce integration set up but we are also looking at how to incorporate SF projects. Has anyone done this before? Or does anyone know of a way to create projects that orgs can be assigned to?
I'm not positive what you mean by the term "Project" as this doesn't appear to be a standard SFDC object that I can see.The data sync portion of our integration deals with these standard objects:
Our Ticket View pages can only be embedded directly on pages for these 4 objects
If you're syncing tickets over to SFDC to create cases, our native integration will attempt to associate that case with an Account/Contact/Lead, but associations to other objects (like a "Project") would have to be handled by custom workflows within Salesforce - not something our integration can do natively.
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