BCC Option
Please add BCC option in the ticketing system. It would be really helpful with clients that report the same issue but we also have to protect their persona info.
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Official comment
Hi Nick,
There is an existing feature request for BCC functionality. Can you add your comment and vote here? https://support.zendesk.com/hc/en-us/community/posts/4408860746394-Support-Needs-BCC-Option
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