identify from which social media account does the ticket was created if it's all listed under 1 brand

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1 Comments

  • Official comment
    Prakruti Hindia
    Zendesk Product Manager

    Hi Oriana, 

    Thank you for writing in. That's a fair point. We do have surfacing the integration name ie social media account to the ticket on our roadmap. 

    - Prakruti

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