Making "Linked Problem" field required for incident tickets.

I would like to second this request - as of 8/9/22 " Right now, Zendesk doesn't have any way to require an Incident Ticket to be linked to a Problem ticket. Even us here in Zendesk, do not have the capability to require an incident ticket to be linked to a Problem ticket." 

Agree with the above, we have agent's creating incidents without attaching it so they are not accounted for.

I agree.  I just asked the same thing of ZenDesk Support and was told "Upon further checking Problem-and-incident fields are system default and cannot be modified which means making it mandatory to be assigned is not possible as of the moment. What I can suggest is that you can add a mandatory check field box serving as a reminder that when they selected the Incident type they should assigned it to a Problem ticket."

Thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

We wanted to let you know that at this time we are not able to commit to building this feature. We understand this may be frustrating but wanted to ensure we closed this loop to remain transparent.

At this time we are going to close this post for comment and mark it as “not planned”. If you are interested in learning more about this and other features being built please make sure to check out and follow our Community events, What’s New Community Topic, and Zendesk Updates. Again, we apologize for our delay and appreciate you being a valuable Zendesk Community member.