More Views shown on the UI
Please could you allow an agent to have more than 12 views on the left hand side of the UI. Some agents need more and it's very inconvenient to have to keep going into the Manage Views list.
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There has been a post on this topic:
https://support.zendesk.com/hc/en-us/community/posts/4408868416410-Add-categories-subviews-dropdown-view-function-to-Views?page=1#community_comment_4408870174874Right now it seems this topic is not available anymore, but someone from Zendesk statet that they have this feature on their list for 2022.
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Feedback:
Short tem - There should be at least a label or a help button next to the Views list informing about this limitation and that you should reorder Views to be able to see a newly created View.
Long term - Add a scrollbar allowing to see all the Views an agent has access to, or add a search box for Views
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