• Tipene Hughes

  • December 22, 2021 15:46

  Zendesk Developer Advocacy

  Hi KD,
   
  Thanks for reaching out!
   
  We've recently launched brand new functionality which allows responsiveness to be implemented for Ticket Sidebar apps. Here's a link with a bit more detail:
   
  https://support.zendesk.com/hc/en-us/articles/4409156018586-New-Flexible-Property-in-the-Manifest-File-for-Support-Apps-to-Denote-Responsiveness
   
  I hope this helps! Feel free to reach out with any questions.
   
  Tipene
  
• KD Gomez

  • December 22, 2021 23:51

  Right now is this available sir? And how to implement this into our ticket sidebar? So we can see the ticket sidebar properly. 

• Tipene Hughes

  • December 23, 2021 13:39
  • Edited

  Zendesk Developer Advocacy

  Yes, it is available for use now! You'll need to add the flexible property to the manifest.json file of your app. Here's a link to the documentation with examples.
  

  • https://developer.zendesk.com/documentation/apps/app-developer-guide/manifest/#location

  Tipene

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