Promote articles on the home page without changing the order of articles in each section

3 Comments

  • Philipp
    Zendesk Customer Care
    Hey Anaïs!
     
    At this time, there isn't a native way to sort promoted articles to appear in a manual order. Promoted articles would always appear at the top of the section, regardless of the sorting option chosen. You can find more information about it in this article.
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  • Anaïs France

    Hi Philipp,

    Thanks for your answer and sorry for my slow reaction.

    When you say "there isn't a native way" - is there a way for a developper ?

     

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  • Cheeny Aban
    Zendesk Customer Care
    Hi Anaïs, 

    There is no native way means that there is no existing process to achieve it as of the moment, but if your plan includes the option to edit the code of your Help Center, you have the liberty to make necessary edits to achieve your use case. 

    I hope that helps!
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