Description template of request form

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Takanori Yokoyama

Posted Feb 08, 2022

It would be great to be able to fill the description field (tf_description) of request form with the templates, that like GitHub's issue template that we can show users what information (description) we need to investigate the request.

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      Takanori Yokoyama

      Hello Sam! Thank you for your comment!

      I will check that tips.

      However, it would be nice to have templates as a default feature like the drop-down field's default value configuration.

      In other words, I hope to configure the templates in the Admin Center > Objects and rules > Tickets > Fields page. (I understood that there is no feature like that now. This is only the feedback.)

      Thank you for your help!

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      Sam

      Hi Takanori Yokoyama! Check out Tip: How to auto populate content of description field for info on how to do this!

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